Refund policy

At Latchkey Club, we want you to love your gear — no ifs, ands, or buts. And if something's off, we're not going to make you jump through hoops or write us an essay to fix it.

We'll make it right if:

• 🔑 We sent you the wrong item (our bad)
• 🔑 Your product showed up damaged or defective (that's on us too)

You've got 30 days from your purchase date to let us know — plenty of time, unlike the 3-day return window on that VHS you rented and definitely returned late.

To request a refund: Email us at customer.support@latchkeyclub.store with your order number and a quick rundown of what happened. No hoops, no interrogation, no hold music.

Heads up: this policy might get updated occasionally, because life happens. For the current version, just shoot us an email at the address above.

And for the long haul — check the washing and care instructions that came with your order. Treat the shirt right, and it'll outlast most of your other 2026 purchases. We built these things to stick around, unlike our attention spans back in study hall. 📼